Be updated! 10 things you must know Before you order on jumia. Get accurate answers to questions like How can I shop on jumia?, How do I cancel my order on Jumia?, How Do I Confirm My Order On Jumia?, How do I track my package or order on jumia? What does jumia mean? and lots more; Get to know why you must shop on Jumia when its comes to clothing, electronics, shoes, phones, phones and tablets on a Jumia black friday using the jumia cart in Jumia online market in Nigeria, Kenya, Ghana and all over the world.
What Does Jumia Mean?
Jumia, is an online commercial shopping mall in Africa with the largest online collection of shopping categories like the Jumia electronics, Jumia clothing, Jumia shoes, Jumia phones and tablets, groceries, computers, jewellery, fashion, home appliances, my Jumia cart, Jumia flex and more.The prices are even splash and reduce on every Jumia black friday in Jumia market nigeria. It has partnered together with in excess of 50,000 neighborhood African organizations and individuals. Jumia is a major competitor to Kilimall in Kenya and Konga in Nigeria. Begun in 2012 in Lagos, the organization as of now has a presence crosswise over 14 African nations.
how to place an order on Jumia
2. click on any product you want
3. click on the buy now button
4. Click on Jumia Protect if you want to protect your device with insurance.
5. Click on "NO THANKS" if you do not want Device insurance.
6. click on "PROCEED TO CHECKOUT"
7. Log into your Jumia Account OR create a new one if you do not have an account.
8. Add your address details and method of delivering.
Click on "CONFIRM ORDER" after choosing your payment method.
Click on "PAY NOW" to pay for your product.
7. Log into your Jumia Account OR create a new one if you do not have an account.
8. Add your address details and method of delivering.
Click on "CONFIRM ORDER" after choosing your payment method.
Click on "PAY NOW" to pay for your product.
Where is Jumia located?
It was launched in 2012 in Lagos State Nigeria, since then, it have extended to five different nations, Egypt, Morocco, South Africa,Ivory Coast, and Kenya. In 2014, the organization launched workplaces in Tanzania, Ghana, Uganda,Cameroon,Tunisia and Algeria and it was available in 14 African nations in 2018. In Egypt Jumia has been attempting to arrange itself as one of the main online business website.
The platforms of Jumia are :
Jumia Food a nourishment center and Jumia Travel an inn booking company that was both launched in June 2013. Which later leads to the launching of Jumia Deals in April 2015.
In 2017, Jumia One was also launched by Jumia, it is an application that empowers clients to pay bills, for example, broadcast appointment.
That very year, Jumia also launched a sophisticated online payment system call the “Jumia Pay”, a protected platform for individuals to shop online on Jumia websites and services.
This was trailed by the Jumia loaning program, an activity that enables its merchants to get to business credits or loans. Jumia later collaborated with Amadeus innovation, to dispatch a service that empowers individuals to book flights.
Toward the end of 2015 the organizers and founders of Jumia promoted Juliet Anammah and appointed her as the CEO of Jumia Nigeria so that the conglomerate could focus on worldwide control of the organization.
In 2015, Jumia created $234 million in income which represents a 265% development from 2014.
In 2016, Jumia turned into the landmass' first unicorn being esteemed more than 1 billion USD In late November 2018, Jumia banded together with digital money organization Telcoin to improve installment administration capacities all through their territories of activity. That month, Jumia and Carrefour partnered together to move and sell online items in Africa.
How Do I Confirm My Order On Jumia?
Please follow the simple steps below to confirm your order on Jumia:To confirm your order on Jumia,you have to click on the “PAY NOW” button to finished placing your order.
After your order have been placed an automatic email will be sent to you by Jumia to notify you of your order confirmation.
Jumia can also call u via your phone number for your order confirmation when additional information is needed but the call is not compulsory if you place a prepaid order meaning you have already paid for the product you have ordered online the email confirmation should be enough for you but if you have placed the “pay on delivery order” you must wait for the confirmation call via your register phone number from a jumia service agent otherwise your product will not be shipped to your registered address on jumia.
If at any time you are having doubt about your order being placed on jumia you can always call the customer care service few hours after your order has been placed.
10 reason to shop on jumia
1. You are sure and guarantee to have the best prices on different type of products.
2. You will be offered the opportunity to have the best bargains on both wholesale and retail purchase.
3. You will have unhindered and unlimited 24 hours access two product of over 6 million.
4. It enables you to shop at your convenience because there is no queue or traffic when shopping online from your office,bus or even from your home.
5. You will always have a stress free and risk free payment which can either be made with your credit card or pay on delivery.
6. At your convenience your order will always be protected and delivered to your doorstep at the comfort of your office or home.
7. To every product you purchase on jumia you will always have a 7 day grace period to return the product you have purchased.
8. The customer care agent in jumia are always eager and happy to hear and listen to you. The working hours are 8 a.m. to 8 p.m. daily, weekends 9 a.m to 5 p.m. on public holidays.
9. The jumia platform assures you of 100% authenticity and quality of product purchased.To every product you purchase on jumia you will always have a 7 day grace period
10. All products listed on jumia have vigorously be subject to different quality test to further enhance and confirm the 100% originality of the products.
Jumia site has an advantageous interface, on the homepage of the website, you will see the index of classes and categories on the left hand side to select and order from. Each category has a wide scope of items and products so utilize and filter the channels to locate the required item or product that you need. After finding the required item or products you are looking for, it is now the right time to make a request to buy your prefered products.
How can I shop at jumia?
You can shop on Jumia by following the 4 simple steps below:1. Product catalog: phones and tablets, computing, Electronics and more
Whatever item you want to shop on Jumia is easy to find when you check through the product catalogue. With just few and easy click away you can get your item through the product catalogue by clicking on the category that you want and select whatever product you desire because there are wide range of items on each of the categories.
2. Search function:
If you have any specific product name in mind then the search functions is the best way to shop on Jumia. Just type the product name that you desire at the search field that is at the top of the page you will get the exact product or other related and similar products.
3. Featured campaigns: deal of the Day and other banners
Are you interested in one of the ad campaign display on the product page? Then you can easily click on any of the campaign to get use of product that you desire.
4. Featured products:
Through the featured products display you can be able to get different selections of the best products that Jumia have to offer this is normally being displayed at the bottom page by the label “top sellers”.
Once you have gotten the right product or item that you want to buy you can easily follow the right steps below push up on jumia.
Click on the orange colour “buy now” button.
So that you can add the products to your personal cart.
A product dialogue box will pop up which give you the option to
click on the “continue shopping” button or “view cart and checkout” button. You can click on the continue “shopping button” if you want to add more products to your cart but if not
click on the “COMPLETE YOUR ORDER” button . The “cart” basket symbol is always at the top right corner of the page.
Log into your main or existing jumia account by tapping your account details which is your email and password to login but if you don't have existing jumia account you can always create or register a new account whenever you want.
Enter your billing shipping address information, please make sure that your address information is complete and accurate. You can also click on your default address you already have one jumia account.
Click on proceed to payment
Enter your preferred type of payment option:
Mastercard and visa card payment,
Pay on delivery, Jumiapay service .
After that click on "proceed to summary"
Complete your order by clicking on the orange "confirm" order button.
Note: The last page you will see when shopping on jumia is the confirmation page that show you your products and total amount of product you just acquired.
As soon as you finish placing your order an automatic confirmation email will be sent to you confirming your order you just purchase.
The confirmation email is mandatory for all the prepaid items and products purchased on Jumia.
You can still contact a jumia service agent few hours after your order purchased, if you have any other question regarding your order.
my jumia cart
How do I use my jumia cart
Your jumia cart gives you the opportunity to review your product selection, make your desired changes or confirmation before your final product order.
How to easily access your jumia cart
You can use your Jumia Cart by clicking on the basket symbol which is also called the cart symbol that is at the top of most jumia pages.
Anytime you click on the “buy a product” button on the display jumia product page you will be given the option to click on the “proceed to checkout” button so as to easily reach your jumia cart.
How to modify your product selection using your jumia cart.
After you have finished selecting your desire products you can now review your product selection and also modify your order by adding or removing items on your list.
2 reasons for using your jumia cart.
1. To review the total number of product selection and their prices as well as knowing the total products amount of the selected items.
2. You can also add or remove the different products or items you have selected by modifying or changing the product quantity. You can easily remove the wrong item that you don't need anymore, by either clicking on the “remove button” or selecting a different quantity entirely.
How can I use jumia voucher or gift code?
If you have a jumia voucher or gift code you can easily fill it, in order to have an overview of the total price before clicking on the orange “checkout” button.How to use “Continue shopping” or “proceed to checkout” button on jumia.
If you are happy with your total product selections an overview you can now
1. Click on the “continue shopping” button to browse other items or products
2. Click on the “proceed to checkout” button in order to complete your order.
"https tracking jumia com ng package tracking".
How do I track my package or order on jumia?
You can track your order on Jumia by:
1. Login onto [Jumia website##fas fa-calendar-times##] so that you can click on the bar called "order status" that is on the top right corner of the screen.
2. After clicking on the order status bar that is on the top right corner of the product page, a login window will be display so that you can login your account details to track your order.
3. After you have login your account details you will be required to type in your product order number in the required field, after wish you will click the "check now" button to start tracking.
4. After that your required tracking order information will be displayed on the screen for you to see but if you need more information you can click on "see more" button
5. If you have order more than one product or item you can click on "check another order" button to know the tracking status of another product.
cancelling order on jumia.
How do I cancel my order on Jumia?
you can cancel your order on jumia by filling the contact form below
[Cancel your order on Jumia ##fas fa-calendar-times##]
Can I track my order on jumia?
Yes you can track your order on jumia by clicking on the link below
[Track your order on Jumia ##fas fa-truck-moving##]
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